Shipping Policy

Thank you for shopping at VELLISSEA! Please review our shipping operations and policies below.

📦 Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order ships. Please allow some time for the tracking link to update.

✈️ Shipping Times

Estimated delivery times vary based on your location:

• United States: 5–13 business days

• International Orders: Delivery times may take longer depending on destination countries, customs processing, and local carriers.

💰 Shipping Costs

• Shipping fees are calculated and displayed at checkout. The cost depends on your exact location and the shipping method selected.

⏳ Delays

• We do our best to ensure timely delivery, but we are not responsible for shipping delays caused by customs clearance processes, severe weather conditions, or unexpected carrier issues.

⚠️ Lost or Damaged Packages

• If your package is lost in transit or arrives damaged, please contact us immediately! For damaged items, please include photos of the item and the packaging so we can better assist you and resolve the issue quickly.

📞 Contact Us

For any shipping-related questions or assistance, please feel free to reach out:

• Email: mysteryjars@vellissea.shop

• Website: vellissea.shop